The Ebara Optima-3AS1 Pro-Drainer doesn’t live up to expectations

After my neighbor’s basement got flooded last year, my wife and I started thinking about getting a sump pump. From what I gathered from reading various articles online, there have been people whose cellars were also affected by excess humidity and other water-related issues when their neighbor’s basement became a victim of seasonal flooding. We started by going online and looking for the best sump pump for the money, and quickly enough, we realized we had two options. We either picked a submersible or a pedestal kind. Each one of these has both advantages and disadvantages, so eventually, we set our eyes on the Ebara Optima-3AS1 Pro-Drainer.

The first thing that we found interesting about this sump pump was the fact that it had received mostly favorable reviews. Aside from one Amazon customer who said that the first model he bought from the same brand lasted for ten years and the second lasted for just four, I couldn’t find any negative opinion regarding the performance or build of this unit. As you can imagine, we thought this pump was worthy of our attention and money since many consider it the best sump pump of 2017. I had no intention of spending more than three hundred dollars on a water pump, so this one seemed to offer enough value for the price. I was actually impressed by the construction since it is made of many stainless steel parts and as such, it’s said to be impervious to corrosion.

I ordered the model from Amazon and got it delivered at our home four days later. One thing I have to say about the packaging is that it didn’t necessarily blow me away. Sure, all the components were wrapped up neatly, but I believe the manufacturing brand could have done a better job. I found a scratch on the side of the pump but it never occurred to me that it would be at the root of our problems.

I have to be honest and say that I called one of my uncles who has a bit of experience with water pumps in general, and he was the one who installed the product. Mind you, the man knew what he was doing, so I didn’t resort to the cheapest method of setting the unit up. Once everything was ready, all we had to do was wait for the weather to go haywards so that we see if the Ebara Optima-3AS1 Pro-Drainer lives up to its claims or not. One night, I woke up because of the horrendous noise that was coming from my basement. You have to try to put yourself in my shoes for a second. We have two 6-month twins so my intention was not to get a sump pump that would wake them up. I went downstairs and had the nasty surprise of realizing that there was water dripping from all over the place, including the pump. The scratched spot that I noticed when the unit got delivered had already been covered in some kind of mold and rust.

Fortunately, I didn’t have to go through a lot of trouble as I instantly called customer support and decided to return the pump. While I didn’t have a lot of luck with the service offered by the brand per se, the one provided by Amazon was spectacular as I immediately received a refund and was able to order another pump. I’m not saying that this is a piece of junk that I won’t ever recommend to anyone whose basement is prone to flooding. I’m strictly discussing my point of view and what happened at my house.

In the end, we decided to go for the Wayne CDU980E and all I can say is that I have no complaints whatsoever. It works great and doesn’t even make that much noise as it lets us sleep at night without worrying about anything.